299 Game Terms & Conditions — Please Read Before You Play

These Terms and Conditions ("Terms") constitute a legally binding agreement between 299 game ("Platform", "we", "us") and each member ("you", "user") who uses its services. By accessing or using the 299 game website or app, you are deemed to have read and accepted these Terms in full.

299 game is an internationally licensed online gaming platform operating as a legitimate entertainment service. The platform offers members a wide range of online gaming experiences, including Sports Betting, Live Casino, slots, and fishing games.

These terms are written in Bangla so our Bangladeshi members can understand them with ease. If anything is unclear or you have questions, contact our support team directly.

To create an account and use any service on 299 game, the following conditions must be met:

• You must be 18 years of age or older. Account registration by minors is strictly not permitted.
• Each individual may only register one account. Creating multiple accounts using the same name, phone number, device, or payment method is strictly prohibited.
• All information provided at registration must be truthful and accurate. Providing false information will result in account termination.
• Keeping your account password and login details confidential is your responsibility. You must not allow anyone else to access your account.
• If a copy of your National ID or passport is requested for identity verification (KYC), it must be submitted within the specified timeframe.

299 game offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be followed.

The following rules apply to all bonuses:

• Bonus balance cannot be withdrawn before the rollover requirement is met. The original deposit amount can be withdrawn at any time.
• Two bonuses cannot be active on the same account at the same time.
• If you withdraw an equivalent amount of real money after receiving a bonus, the bonus will be forfeited.
• If bonus abuse or fraudulent activity is detected, the entire account will be suspended.
• 299 game reserves the right to modify or cancel any bonus offer at any time.

299 game supports easy deposits and withdrawals via popular mobile payment methods in Bangladesh. Certain rules must be followed.

Before making a deposit, make sure you are sending to an official 299 game payment channel. Our support team will never ask for payment to a personal number.

All members must follow the betting rules below when playing on 299 game. These rules are in place to ensure a fair gaming environment.

• Each game has its own minimum and maximum bet limits, and these limits must not be exceeded.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If an incorrect payout occurs due to a technical error, 299 game reserves the right to reclaim that amount.
• Official scores are used to determine match outcomes in Sports Betting. In the event of a dispute, the decision of 299 game is final.
• Live Casino games use RNG from Evolution Gaming or other certified providers.
• Attempting to manipulate the system in groups or across multiple devices will result in account termination.

Only bet what you can afford to lose. 299 game does not guarantee winnings and should be used as an entertainment service.

The following activities are strictly prohibited on 299 game. Any violation may result in permanent account closure and forfeiture of your balance.

• Multiple Accounts: Holding multiple accounts under the same person's name.
• Bonus Abuse: Providing false information to claim bonuses or engaging in strategic abuse of the bonus system.
• Account Sale or Transfer: Sharing your account with others or using someone else's account.
• Money Laundering: Using the platform for money laundering purposes.
• Automation & Bots: Using automated software or bots to play.
• System Exploitation: Exploiting technical vulnerabilities or bugs to gain an unfair advantage.
• Chargeback Fraud: Filing a false claim of payment reversal after a deposit has been made.

299 game takes the protection of your personal information very seriously. To learn how we use the data you provide, please refer to our detailed In the Privacy Policy as described.

• Information provided at registration is used for service delivery, identity verification, and security purposes.
• Your information is not shared with third parties, except where required by law.
• All data transmission is secured with 256-bit SSL encryption.
• Your payment details are not stored on our servers — we comply with PCI DSS standards.

To view or delete your data, submit a request to our support team. We typically respond within 7 business days.

299 game may suspend or close an account under the following circumstances:

• If any provision of these Terms is violated.
• If fraudulent activity or money laundering is suspected.
• If KYC documents are not submitted within the required timeframe.
• Extended inactivity (12 months+) — however, your balance will be preserved.
• If a self-exclusion request is submitted by the member.

Any valid balance remaining at the time of account closure will be refunded once verification is complete. Balances may be forfeited if the account is closed due to fraud.

299 game is not liable for the following:

• Any bet lost or game left incomplete due to an internet disconnection.
• If an account is hacked or information is stolen due to the member's own negligence.
• Delays caused by third-party payment issues.
• If service is disrupted due to force majeure events (natural disasters, war, cyberattacks).

However, if a loss occurs due to a fault in our system, 299 game will resolve the issue and provide compensation where applicable.

299 game reserves the right to amend, revise, or update these Terms at any time. Members will be notified of significant changes in advance via email or platform notification.

• The effective date of any changes will be noted at the top of the page.
• Continued use of the platform after any changes takes effect as acceptance of the updated terms.
• If you object to any changes, you may request to close your account.

For any disputes or questions regarding these Terms, please contact our support team directly. We are always ready to help resolve your concerns.